Cookie Policy
Last updated: 2024 | Jurisdiction: Quebec, Canada (Law 25 / PIPEDA)
This Cookie Policy explains how Coachvoice ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our digital platform dedicated to AI in Professional Coaching. In accordance with the legal framework of Montreal, Quebec—specifically the Act respecting the protection of personal information in the private sector (amended by Law 25) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA)—we are committed to transparency regarding data collection.
Legal Disclaimer
This document is a standardized template for informational purposes and does not constitute formal legal advice. For specific compliance inquiries, professional legal counsel is recommended.
1. Definition of Cookies
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Cookies are small text files stored on your device (computer, tablet, or smartphone) by your browser when you visit a website. They allow the server to "remember" your actions or preferences over time. In the context of Coachvoice, we use these technologies to optimize our Virtual Assistants' performance and ensure a seamless interactive experience for professional coaching research.
Types of technologies we use:
- First-party cookies: Set directly by Coachvoice.
- Third-party cookies: Set by domains other than ours (e.g., analytics providers).
- Session cookies: Temporary files that expire when you close your browser.
- Persistent cookies: Remain on your device for a set period or until manually deleted.
2. Legal Framework (Quebec Law 25)
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Operating from Montreal, Coachvoice complies with the stringent requirements of Quebec's Law 25 (formerly Bill 64). Under this law:
- Consent by Default: All non-essential cookies (profiling or tracking) are deactivated by default. They will only be activated if you provide explicit, clear, and informed consent.
- Right to Withdraw: You have the right to withdraw your consent for tracking at any time.
- Transparency: We must disclose the purpose of each cookie and the third parties with whom data may be shared.
3. Categories of Cookies Used
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| Category | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Essential for the website to function. Includes security settings and session management for AI interfaces. | Session |
| Analytical | Used to understand user interaction with our coaching frameworks. We use anonymized data via Google Analytics. | 12-24 Months |
| Functional | Remembering your language preferences and specific AI configuration settings. | 6 Months |
| Marketing | Tracking user behavior to provide relevant updates on AI coaching developments. | 1 Year |
4. Third-Party Services
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We leverage industry-standard AI and analytical tools that may place cookies on your device:
- Google Analytics: Provides insights into how visitors use our platform. Privacy Policy.
- OpenAI/LLM Providers: Temporary cookies may be used to maintain state during interactive AI coaching sessions.
5. Managing Your Preferences
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Contact Information
If you have any questions regarding this Cookie Policy or our data practices in Montreal, please contact our Data Protection Officer:
Company: Coachvoice
Address: 482 Rue Saint-Jacques, Montreal, QC H2Y 1S1
Email: [email protected]
Phone: +1 715-561-1234